Our Workflow Solutions increase the capability of your business online. Keep an advantage over your competitors by giving your customers, suppliers or employees access to information that they now expect to see online. Equally important, you will be able to control user access and manage work items through their full lifecycle.

We do this by automating your existing or new processes as part of an online solution. This may also involve integrating data from your existing inhouse systems.

100% of Chartus' clients rated our overall service as either 'excellent' or 'very good'
Customer Survey 2006 - 2007

• Application Forms.
• Registration Forms.
• Recruitment Forms.
• Appointment Booking Forms.
• Issue or Case Logging Forms.
• Client Satisfaction Questionnaires / Forms.

• Maintain status of work items e.g. add comments, mark as 'complete'.
• Move work items through different stages e.g. notify a manager that a new online application form is ready for approval.
• Configure how different processes should be managed and control the different steps a work item follows from start to finish e.g. configure an automated e-mail to a customer on receipt of an online booking.
• Manage and setup users e.g. add new users, maintain passwords.

• Customer role e.g. customers can be granted secure read only access to the status of their own online application.
• Administrator role e.g. secure acccess for your employees to perform the tasks outlined in the administration section above.
• Manager role e.g. access to management reporting information.
• Other roles can defined to meet your exact requirements.

• Internal messaging is integral to the solution.
• Automated e-Mails.
• SMS Messages.